Brent Florist is committed to offering a welcoming and accessible online flower ordering experience for all residents and visitors in Brent. We believe that every customer should be able to browse, choose, and order beautiful floral arrangements online with confidence and ease. Our ongoing efforts ensure that our website is as inclusive as possible, in keeping with our core values of community and care.
To provide the best user experience, Brent Florist follows the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level wherever possible. These internationally recognised guidelines help us shape our site so that it is usable for people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments. We are committed to regularly reviewing and updating our digital services so that accessibility remains a key focus as technology and customer needs evolve.
We understand the importance of making our website compatible with popular screen reading software used by many of our customers. All critical navigation features, product information, and ordering functions at Brent Florist are optimised for use with screen readers. This allows those who rely on assistive technology to explore our site, read about our floral offerings, and complete purchases just as easily and efficiently as any other customer.
Recognising the needs of customers with visual impairments or sensitivity to glare and low contrast, Brent Florist’s online store features a design prioritising high colour contrast and visual clarity. Buttons, menus, and text blocks are created with clear, distinguishable backgrounds to make them easily visible. Alt text is used for product imagery so that descriptions of our flowers and bouquets are accessible to everyone, regardless of how they access our site.
Accessibility is not just about compliance—it is about ensuring that every resident and customer in Brent can enjoy our flower arrangements and services online. From accessible navigation to simple checkout processes, our aim is to remove any barriers to flower ordering. We want every Brent customer, including those using assistive technologies or who require additional support, to have a seamless and enjoyable experience from browsing to booking and delivery.
Brent Florist values input from users on how to further improve accessibility. If you encounter any difficulties while using our website or have suggestions to make the ordering experience better, please get in touch with our team. We welcome your feedback so we can continue to enhance our site for all Brent customers, ensuring a delightful and accessible flower ordering experience for everyone.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
